Learn customer advocacy, marketing and social media terms.
Browse definitions by letter
- Advocacy Marketing
- Advocate Loyalty Program
- Ambassador
- Brand Advocacy
- Brand Ambassador
- Brand Equity
- Brand Loyalty
- Campus ambassador
- Community Management
- Content Marketing
- Conversion Rate Optimization (CRO)
- Customer advocacy
- Customer Experience (CX)
- Customer Feedback Loop
- Customer Journey
- Customer Lifetime Value (CLV)
- Customer Onboarding
- Customer Retention
- Customer Segmentation
- Digital Word-of-Mouth
- Engagement Metrics
- Engagement Rate
- Influencer Marketing
- Influencer Relations
- Loyalty Programs
- Net Promoter Score (NPS)
- Omnichannel Marketing
- Personalization
- Referral Marketing
- Social commerce
- Social Listening
- Social loyalty
- Social Proof
- Student ambassador
- User-Generated Content (UGC)
- Viral Marketing
- Word-of-Mouth Marketing (WOMM)