Identify your most active and valuable customers
Analyze each step of the customers journey, identify the most engaged profiles to better understand them and optimize their experience.
By collecting data from your most engaged customers pre, during and post-purchase, you get a complete view of your customers journey, allowing you to optimize each interaction and communication.
The purchase is only one step of your customers journey, it is the result of all the experiences leading up to the purchasing decision and the ones following it. With Spitche, identify your most valuable followers, customers and ambassadors and analyse their engagement at all the different touch-points of their journey.
“Using Spitche, we managed to reach over 2.7M users in our target audience on Facebook organically, turning over 30.000 passive followers to identified and engaged ambassadors”
“Using Spitche, we found a new way to engage our community as well as an efficient tool to identify our top ambassadors. After only one month of use, results were visible and our organic reach and engagement rate on social media increased drastically (+58% and +115% respectively)”
Analyse and optimize your customers experience
Collect valuable data at each step of your customers journey by connecting your different touch points and analyze your community’s engagement
Watch our most recent videos
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