“Spitche is a new way to engage consumers with a unique brand experience. Thanks to the gamification system, we implemented an innovative strategy to interact with our loyal customers. It is a helpful tool to increase our ambassador engagement and multiply awareness through a real-life community that will grow our brand’s trust.
In our first two months using Spitche, we received valuable user-generated content from our community on Instagram and increased our engagement rate by +37%. For us, it is the strategy of the future.”
Identify your most active and valuable customers
Analyze each step of the consumer’s journey and identify the most engaged profiles to understand them better and optimize their experience.
Collect data from your most engaged customers at every step of their journey (pre, during, and post-purchase) and get a global view of their journey with your brand, allowing you to optimize each interaction and marketing communication.
“Using Spitche, we found a new way to engage our community as well as an efficient tool to identify our top ambassadors. After only one month of use, results were visible and our organic reach and engagement rate on social media increased drastically (+58% and +115% respectively)”
The purchase is only one step of the consumer journey, it is the result of all the experiences leading up to the purchasing decision and the ones following it. With Spitche, identify your most valuable followers, customers and ambassadors and analyse their engagement at all the different touch-points of their journey.
“Using Spitche, we managed to reach over 2.7M users in our target audience on Facebook organically, turning over 30.000 passive followers to identified and engaged ambassadors”
Analyse and optimize your consumer’s experience
Collect valuable data at each step of the consumer’s journey by connecting the different touch-points of your brand’s experience and analyze your community’s engagement