Everything you need to turn your Fans into Ambassadors

Spitche is a modular platform that allows you to design, manage, and optimize ambassador programs – from engagement actions to rewards, content, and data.

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Platform overview

Spitche is built around five core functional layers, designed to work together or independently depending on your needs.

Ambassador Management

Recruit, segment, and manage your community at scale
  • Ambassador registration & onboarding
  • Level & points management
  • Segmentation by activity, engagement, market, or profile
  • Manual or automated approval flows
  • GDPR-compliant opt-in and data collection

Know exactly who your ambassadors are and how active they are.

Engagement & Gamification Engine

Reward the actions that matter to you. You decide which actions are rewarded and how.

Engagement actions include

  • Social media comments on brand posts
  • Mentions of your brand
  • UGC / Content creation (photo or video)
  • Participation in campaigns or challenges
  • Surveys, polls, and feedback
  • Reviews and testimonials

Gamification mechanics

  • Levels to unlock rewards
  • Points to redeem rewards
  • Custom reward logic
  • Leaderboards and recognition

Encourage consistent engagement without manual follow-up.

Campaign & Challenge Builder

Launch campaigns in minutes

  • Create campaigns with specific objectives
  • Define eligible actions and points reward
  • Set timelines and participation rules
  • Target specific ambassador segments
  • Track campaign-level performance

Typical use cases

  • Product launches
  • UGC collection campaigns
  • Seasonal activations
  • Awareness or engagement boosts
  • Reviews & testimonials

Keep ambassadors active with clear, recurring objectives.

UGC & Review Collection

Collect authentic content created by real people

  • Photo and video submission flows
  • Review and testimonial collection
  • Moderation and approval workflow
  • Usage rights validation
  • Campaign-linked or always-on content collection

Collected content can be reused across

  • Social media
  • Paid advertising
  • Websites and landing pages
  • Internal presentations

Turn ambassador activity into reusable brand assets.

Rewards & Loyalty Logic

Flexible rewards, adapted to your constraints

Spitche supports multiple reward types

  • Digital rewards (discounts, access, vouchers)
  • Physical rewards (products, samples, gifts)
  • Experiential rewards (events, services, access)

Reward logic

  • Rewards unlocked by level
  • Rewards redeemed by points
  • Optional manual rewards for top performers

Build loyalty without forcing heavy logistics.

Data & Insights

Understand engagement beyond vanity metrics

Spitche collects and structures

  • Engagement frequency and recency
  • Action types and performance
  • Ambassador progression and loyalty
  • Content contribution and impact
  • Zero-party data from surveys and forms

Use this data to

  • Identify your most valuable ambassadors
  • Segment active vs inactive audiences
  • Improve targeting and personalization
  • Measure campaign efficiency

Engagement becomes actionable data.

Activation & Export

Use Spitche data across your ecosystem
  • Export ambassador segments
  • Reuse approved content
  • Feed engagement data into CRM or media tools
  • Support retargeting and personalization strategies

Spitche is designed to connect with your existing stack, not replace it.

Typical Program Lifecycle

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Set up your ambassador program
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Define actions, levels, and rewards
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Launch your first campaigns
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Collect engagement, content, and data
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Analyze performance and optimize
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Scale across markets or audiences

Add More Firepower As You Scale

Single or multi-market programs

Brands, Higher Education, or Communities

Always-on and campaign-based strategies

Lightweight or fully managed setups

Want to explore the platform in detail?

See how Spitche works in real use cases

Request a demo