Customer Engagement & Brand Advocacy Platform

Turn Your Audience into Ambassadors

Build your own branded ambassador program!
Spitche helps you engage real consumers, reward authentic social actions such as UGC and collect first-party data that fuels smarter targeting, higher conversion rates, and long-term loyalty.
All in one platform, across every market you activate.

Trustpilot stars

4.5 out of 5 stars on Trustpilot

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Select Your perfect Plan

Monthly
Annual
2 months free
Starter
$299/mo
Per account • billed monthly
or $229/mo billed annually
$229/mo
Per account • billed annually
Save $70/mo vs monthly
Included
Up to 250 ambassadors
Instagram + Facebook
Gamification (levels, point, missions)
UGC collections + rights
Surveys
Analytics + CRM data
Email support
Not included
Growth
$699/mo
Per account • billed monthly
or $549/mo billed annually
$549/mo
Per account • billed annually
Save $150/mo vs monthly
Everything in Starter and:
Up to 1,000 ambassadors
Customised emails
Referral
Premium support
Live onboarding call
Not included
Enterprise
Custom
Annual only
from $2,500/account/month
Custom
Annual only
from $2,500/account/month
Everything in Scale and:
Unlimited ambassadors
Campaign creation + design support
Ambassadors data analysis
Quarterly business reviews
Campaigns designs and setup
Included
Pre-built audiences exportable to any marketing tool

What Our Clients Have Said About Spitche

“70% of our fan base were new contacts”

Our ambition with Spitche was to grow our database, improve our audience targeting and improve our ranking on the L’Oreal Digital Brand Pulse Index. After 6 months, 70% of our fan base were new contacts, our social ads targeting performed above our average performance and our Index also grew. Mission accomplished!

Laurent

Ecommerce Lead

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“16% of the global IG engagement from our ambassadors”

It is a great brand ambassadors program. It really helps drive engagement and you can quickly see the impact on the metrics. We activated the program in 2023 and 13% of the Global IG engagement was done by our ambassadors in Spain (+46% of FB engagement). It is very easy to have Spitche as a partner, always trying to find solutions & very proactive.

Isabel

Marketing Brand Manager

Group

“Our market has the highest organic engagement”

Spitche has finally cracked the code for getting our consumers to talk about our brand on social media. Thanks to Spitche, our country market has the highest organic engagement in the entire company, and we reached a double-digit share of voice on Facebook. I’ve managed to cut back our ad spend without hurting reach or engagement—it’s a tool I wish I had started using a long time ago.

Iulia

Digital Specialist

Bioderma

“Spitche is a powerful and intuitive platform.”

Spitche is a powerful and intuitive platform, easy to manage and to use. It has a significant impact on our brand and, in addition, Spitche’s team is always making sure that everything is working well and that our program runs successfully. We are confident this tool is an essential part of our ambassador strategy’s success.

Pamela

Fmr Head of Global Alumni

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“Community Growth magic pill!”

I launched an ambassador program for the beauty brand Lamel Cosmetics and was genuinely thrilled with how powerful this tool turned out to be — it transformed regular users into a true community and loyal brand fans. We gathered around 35,000 ambassadors in just a couple of months and saw our social media grow literally within days. In the era of community, that’s incredibly powerful! I’ve now moved to a new company and definitely plan to use Spitche there as well.

Elizabeth

Head of Social Media

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“Spitche makes the process easy and deliver excellent work”

Working with Spitche has been a pleasure. Their team is not only highly professional but also incredibly collaborative. They make the process easy, consistently delivering excellent work. Always keen to innovate and improve, Spitche is a top-notch agency that I’m happy to partner with.

Francisca

Brand Manager

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Frequently asked questions

An account corresponds to one brand or one market where you run an ambassador program. Each account has its own community, campaigns, and data. You can activate as many accounts as you need on the same plan.
Yes. Most brands start with one market to prove the model, then expand once they see results. Adding a market is straightforward — same plan, same features, new community. There is no setup fee for additional markets.
Annual billing gives you 2 months free — roughly 17% off vs monthly. We recommend annual: ambassador communities take 2–3 months to reach full momentum, and annual ensures the program has enough time to deliver its full impact.
Yes. On monthly plans, you can upgrade or downgrade at any time — upgrades take effect immediately, downgrades take effect from the next billing month. On annual plans, upgrades take effect immediately and are adjusted pro-rata; downgrades take effect at the next renewal date.
Yes — the Enterprise plan is fully custom. We price based on the number of markets, ambassador volume, and services required. Contact us and we’ll build a proposal tailored to your needs.
Spitche connects directly with Instagram and Facebook via native integration — tracking likes, comments, mentions, and UGC automatically. TikTok content is supported as part of UGC campaigns (Scale and Enterprise), where ambassadors can submit TikTok content directly through the platform.
Ambassadors join your branded program, connect their social accounts, and complete missions — liking posts, sharing content, creating UGC, leaving reviews. Each action earns points, points unlock levels, and levels unlock rewards. The gamified experience keeps ambassadors engaged over months.
Ambassadors are users who have joined your program. Each plan includes a defined cap per account — joining the program counts toward that number. If you approach your limit, you’ll receive a notification and can upgrade at any time. No surprise overage fees.
Reviews are collected as part of the campaign flow — ambassadors are prompted to leave a verified review after product experience. Collected reviews can be moderated by your team and displayed on your website in two ways: via an embeddable iframe from Spitche, or collected directly on your external website. Available on Scale and Enterprise plans.
Primsell is Spitche’s audience activation layer. It turns your ambassador engagement data into pre-built audience segments — top ambassadors, UGC creators, high-engagement profiles — exportable to any marketing tool: email platforms, Meta Ads, Google Ads, or your CRM. Included in Scale and Enterprise plans.
Yes. Spitche has native integrations with Meta and Shopify. First-party data collected through ambassador interactions can be exported to enrich your CRM or email marketing platform. Enterprise plans include custom setup support for advanced integrations.
Yes. All ambassador data is collected with explicit opt-in consent, securely stored and encrypted, and managed in accordance with European data protection standards. You remain the data controller — Spitche acts as a data processor on your behalf.
You do. All UGC comes with full commercial usage rights — use it in advertising, on your website, or across social media. Ambassador data is yours: Spitche never uses your data for its own purposes or shares it with third parties.
We don’t offer a free trial, but we do provide a personalised product demo tailored to your brand and market. Our team will walk you through the platform with examples from your industry so you can see expected results before committing.
Most brands are live within 2–3 weeks of signing — including platform setup, ambassador portal customisation, first campaign creation, and team onboarding. For Enterprise programs with multiple markets, allow 3–4 weeks.
Starter: email support. Growth: premium support + live onboarding call. Scale: dedicated account manager. Enterprise: dedicated account manager + quarterly business reviews + campaign support.