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Analyze and optimize the consumers’ experience
Generate engagement at each step of the consumers’ journey, collect insightful data and improve your brand’s experience
UNIFY DATA
Identify the most engaged profiles, collect data at each step of their journey and unify it into a unique and customized data source.
From their personal information to their purchase behavior and social media engagement, you are in control of the data you collect through the different integrations.
By connecting each step of your brand’s experience with our system, you get a complete view and understanding of the consumers’ journey on a unique and straightforward dashboard.
Analyze and optimize the consumers’ experience
Generate engagement at each step of the consumers’ journey, collect insightful data and improve your brand’s experience
OPTIMIZE THE CONSUMERS’ EXPERIENCE
Better understand your funnel to target your prospects effectively with a customer-centric approach.
By collecting and analyzing the data from different touch-points of the three steps of the consumers’ journey (before, during, and after purchase), you can take direct action to adapt and personalize your audience’s interactions.
From more effective targeting to personalized messaging, use the valuable data collected by your audience’s actions to better communicate with your prospects.
FREQUENTLY ASKED QUESTIONS
Can I get data from both instagram and Facebook in Spitche?
Our platform offers, among others, integrations with both Facebook and Instagram which are by default integrated into our Social Media Plan.
How do I invite my customers, followers and ambassadors to sign up for my program?
Once your account is set up and you are ready to launch your program, you can invite your future ambassadors using the invitation link on the top-right corner of your admin panel.
Is there any limits to how many users I can invite to my program?
All of our plans have an unlimited number of ambassadors, contact our team to get more information on our pricing plans.
Can I get data from other sources than social medias?
Our Social Media Plan offers integrations with Facebook and Instagram.
In case you would like to connect more data sources and engagement points of your customers journey, contact our team.
Can I download and use the data from my ambassadors?
The data collected can be downloaded from the platform into a .CSV file. To follow GDPR compliance, brands are not allowed to use data from ambassadors about other purposes than the program they sign up to without their explicit consent (ambassador's consent is collected and displayed in the CRM feature).
Can I connect my Spitche program with my CRM?
Spitche can be integrated with different technologies and systems thanks to its API, contact our team and ask about our different API integrations.